This is a custom 16x16 fleece pillowcase with zipper to access the included pillow insert. The cotton pillow insert is 100% pure polyester fiberfill filling, non-allergenic, and machine washable. Due to each pillow being custom made, it may take two weeks for the product to ship.
Character Pillow - Elsa
We sincerely hope that you are delighted with your purchase. We truly enjoy what we do. However, due to the very nature of custom made items, we do not offer refunds or returns.
If, for some reason, your product arrives broken or damaged keep all original packing materials, be prepared to send these back for evaluation. Contact me immediately via email.
Refund will be accepted only for unused items and until 5 days after you receive the package.
Please note you are responsible for the shipping and handling charges of returning the merchandise to us.
Refunds will be issued promptly upon receipt of the merchandise. The refund amount is on the actual item, not shipping.
I go to the post office once a week. Postage prices do not include delivery confirmation or insurance, if you would like these please email me and I am happy to revise the paypal invoice.
All customs fees are the buyers responsibilities. Please note that I do not offer refunds on uninsured items that are lost or damaged.